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Mrs Cruise & Dee
Age : 43 Join date : 2010-08-15 Location : dreamland ! Posts : 5016
About Me! My Name: Status: Mummy Number of Children: 3
| Subject: raging mad !!!! Wed Sep 15, 2010 11:34 am | |
| ok so i bought something and it never arrived , seller responded to my where is my item query and stated it was sent by parcel force on 27th august , i paid on the 25th august item never arrived i mailed her requesting tracking number blah blah blah no response so opened a dispute via ebay then one via paypal about 5 days ago ,, seller has until the 19th to respond to paypal and does not look like she will
anyways i left her bad feedback and she responded to that feed back calling me a silly woman as parcel force tried to deliver but i was out and never picked up parcel ! i never ever received a notice form from parcel force so i firmly believe she is trying to save her own skin to ppl viewing her feedback ???
do parcel for e automatically give tracking numbers ? am i likely to get my money back cos i swear i did not receive item and is there any way i can have that removed from her feedback ? she has blatently lied about me ,,, am i wrong thinking this makes me look bad to other sellers ?
ARGHHHHHHHHHHHHHHHH i want to kick off royally and i dont know where ! i did send her a mail , pointless i know, giving it why on earth have you lied blah blah blah but i just needed to vent !
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Mrs Cruise & Dee
Age : 43 Join date : 2010-08-15 Location : dreamland ! Posts : 5016
About Me! My Name: Status: Mummy Number of Children: 3
| Subject: Re: raging mad !!!! Wed Sep 15, 2010 11:36 am | |
| oh and would post office not keep it for 2/3 weeks ? , would post office have record of this ?
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LisaAdmin
Age : 44 Join date : 2010-08-15 Location : Shropshire Posts : 8964
About Me! My Name: Lisa Status: Mummy Number of Children: 1
| Subject: Re: raging mad !!!! Wed Sep 15, 2010 9:26 pm | |
| Parcel Force should have put a card through and either taken back to depot or sometimes they leave at local post office - either way she HAS to provide the tracking reference to you and paypal
You need to escalate it to paypal now - don't wait - they will then demand she provide the tracking number - if she doesnt have it then you will get refunded quickly
Of course if it shows that deliver was attempted then her butt is not 100% protected because she should have provided you with the tracking number well in advance of it being sent back to the sender - if you didn't get sent it then how the hell does she expect you to know where the parcel is!? |
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olliesmammy
Age : 34 Join date : 2010-09-13 Location : Wales Posts : 4970
| Subject: Re: raging mad !!!! Wed Sep 15, 2010 9:31 pm | |
| I don't think you can have it removed because ebay are a bit arsey about it but you can leave a reply which everyone will see! As Lisa said escalate on paypal now, if you know sheisn't going to reply it's pointless waiting x |
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LisaAdmin
Age : 44 Join date : 2010-08-15 Location : Shropshire Posts : 8964
About Me! My Name: Lisa Status: Mummy Number of Children: 1
| Subject: Re: raging mad !!!! Wed Sep 15, 2010 9:33 pm | |
| I wouldn't worry about her response tbh - it will only show on feedback you left - so if you come to see things people are more bothered about your feedback as a seller not a buyer |
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Mrs Cruise & Dee
Age : 43 Join date : 2010-08-15 Location : dreamland ! Posts : 5016
About Me! My Name: Status: Mummy Number of Children: 3
| Subject: Re: raging mad !!!! Thu Sep 16, 2010 12:41 am | |
| i escalated it to paypal about 5 days ago ,,, she still has not responded to paypal at all ,so im hoping i will get my money back |
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Mario
Join date : 2010-08-16 Posts : 6252
| Subject: Re: raging mad !!!! Thu Sep 16, 2010 1:16 am | |
| If she doesnt respond paypal with refund you. As a seller shes meant to provide proof of postage. I only ever send recorded delivery these days when I sell as ive been ripped off before and managed to prove it because i send recorded so i caught the lying scum out. |
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Mrs Cruise & Dee
Age : 43 Join date : 2010-08-15 Location : dreamland ! Posts : 5016
About Me! My Name: Status: Mummy Number of Children: 3
| Subject: Re: raging mad !!!! Thu Sep 16, 2010 7:52 am | |
| ,,,,, well the seller had until 19th of september to reply to opened case yet tonight i got a mail from paypal telling me my account had been credited ?
why did it not go the full time ? |
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