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Suse

Suse

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Grrrr effing British Gas!!! _
PostSubject: Grrrr effing British Gas!!!   Grrrr effing British Gas!!! EmptySat Feb 26, 2011 5:45 am

We pay for the home care that British Gas offer (about £22 a month) and had our boiler serviced on Tuesday. Now for a week or so we'd noticed that if we just had the hot water on independantly a few of the radiators were getting warm/hot. So the engineer told us we neede this new valve putting on.

So a different engineer came yesterday and fitted a new valve but as soon as he left we out the hot water on and guess what?? Yep, ALL of the radiators were getting really hot so we rang the call centre and told them and they said an engineer would be out today between 12 and 6 to look at/sort again. I also noticed a little bit of water in the airing cupboard that was dripping on an electric box!! (there was no leak before).

We were going grocery shopping so Simon had to take his car to work and do it on the way home, I had my car booked in for an MOT but had to cancel because I had a midwife appointment (and Simon wanted to come to that too). It got to half 5 and we get a phone call from the call centre to say that their jobs had overrun and we wouldnt see an engineer today!!! Mad Mad Mad Mad Seriously pissed off!!

Sorry for the long rant!! xx
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jenshayne

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Grrrr effing British Gas!!! _
PostSubject: Re: Grrrr effing British Gas!!!   Grrrr effing British Gas!!! EmptySat Feb 26, 2011 6:14 am

Ooh...don't like the thought of water leaking on your electric box. Seriously call them first thing in the morning and scream hun..and let them know that the situation could be dangerous since their tampering with it! xxx
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Suse

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Grrrr effing British Gas!!! _
PostSubject: Re: Grrrr effing British Gas!!!   Grrrr effing British Gas!!! EmptySat Feb 26, 2011 6:22 am

We explained that to them when they rang to cancel their engineer coming today but they didnt seem concerned!! Shocked Mad

They could only fit us in between 12 and 5 tomorrow so god knows what time they'll urn up (if at all).

Luckily we're not paying for anything other than the monthly payments but it's still frigging annoying. xx
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xemplus2x

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Grrrr effing British Gas!!! _
PostSubject: Re: Grrrr effing British Gas!!!   Grrrr effing British Gas!!! EmptySat Feb 26, 2011 6:44 am

Aw I would be mad!! Hope they come tomo for you. I would have created hell mind, say you want them out 1st thing!! Heavily preg & toddler even cry & blame on hormones haha I did that once with bank for missing credit card payment can't remember exactly what happed but I totally lost it & cried on the phone he was like ok ok ok don't worry haha
But would def kick up a storm!! Xx
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xemplus2x

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Grrrr effing British Gas!!! _
PostSubject: Re: Grrrr effing British Gas!!!   Grrrr effing British Gas!!! EmptySat Feb 26, 2011 6:44 am

Aw I would be mad!! Hope they come tomo for you. I would have created hell mind, say you want them out 1st thing!! Heavily preg & toddler even cry & blame on hormones haha I did that once with bank for missing credit card payment can't remember exactly what happed but I totally lost it & cried on the phone he was like ok ok ok don't worry haha
But would def kick up a storm!! Xx
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Grrrr effing British Gas!!! _
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