seriously I got cut off just a min ago so I phoned them to ask them why "because you havnt paid the £400 bill"
what!!!! well thats for the replacement handset you had, well i was told i wouldn't be charged as it was under warrenty.
They then look at the notes and see that thats right so will take the £400 off my bill, so i ask when il have my phone back and i am told once the charge has been taken off. It can take up to 4 working days. SO I SUFFER BECAUSE OF THEIR INCOMPATANCE
ARGHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH