When we moved to our new house in Sept i changed my address with clubcard and they sent me new keyfobs out. So we started using them straight away.
Anyhow we have been collecting them all this time and i was dead excited cause we had collected over 4000 points (doubled up meant £80 i was gonna use on clothes for kids for xmas)
So anyhow i had 2 receipts for diesel one i had used one ben had used and they both said different amounts of points (one said over 4000 and the other said 1350). So i rang up clubcard to query it and it turns out the silly twats had sent me one keyfob for our account and one keyfob for my MIL's account!!!!! We have the same surname and same postcode!!! When i worked it out we had put on around 3000 points on her card!!!! So i asked the what they could do about it and they said nothin without speaking to MIL who had of course gone away on holiday that day
So anyways when MIL comes back they say they cant do anything cause the vouchers had already been sent out
MIL said she didnt know what to do as she also uses clubcard (she spends £70 per week max!!) Anyway we got the vouchers today. I got £13.50
and MIL got £45 when she usually gets £15 max!!! So she decided the faest way to do it would be to give me £20 of herr vouchers! Better than nothing i suppose