Well for those of you that read the post...
I got a reply from the email i sent, they are going to send replacement flowers, even though i said in the end she did get them they went to the wrong house but by the time they got to her they were ruined and they have refunded me, writing a letter of apology and sending her a voucher lol.
Im going to moan more often!

dont get me started i ordered Mil and my mum some from littlewoods they still havnt arrived and they have now cancelled the flowers as they dont do them at anyother time of the year so refunded me (which they bloody well should do as i didnt get them) and a £50 voucher that has to be used in 30 days

my flowers cost me £76 so where exactly is the compensation really and there is nothing very nice in their catologe so what did i end up with tea coffee and sugar containers oh and a new ironing board erm i would of prefered the flowers lol x

Result! x

God Suzie thats well bad they didnt turn up Good job you go the voucher too though x

Nice one Terri.

Suze, apparently it was a massive problem - it was on watchdog last night xx

Excellent !!! oh yes always complain. Thats how i got my complimentary top of the range Brabantia tin opener for my Frey Bentos Pies

^^ Lol i remember that! I complained to Huggies to as i think they are rubbish and they sent me vouchers Think little Dexter will be wearing them now lol x

glad you got compensation im always to nervous to complain lol x

Terri wrote:

^^ Lol i remember that! I complained to Huggies to as i think they are rubbish and they sent me vouchers Think little Dexter will be wearing them now lol x

Yep, he certainly is (thanks again) xxx

Hehe