i ordered my children new trainers last thursday , normally i would have expected them to arrive by now

they have not been marked as dispatched and i have emailed the seller 3 times now with no reply ! , my boys go away tomorrow for the weekend and need new trainers ! think i am going to have to go into town for new ones today while i have time
i cannot open a dispute until the 25th
my last email to seller has requested that if he has not dispatched items then could they please just refund my money
having looked at feedback seems seller is a bit crap regarding stock and communication

well ,, the force of posting a rant on here must have worked ! seller actually just emailed me back apologizing for the delay and to say items will be sent out recorded delivery today !
have just mailed back asking for a method of post that can guarantee delivery tomorrow ! fingers crossed !

fingers crossed they come hun x