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LisaAdmin
Age : 44 Join date : 2010-08-15 Location : Shropshire Posts : 8964
About Me! My Name: Lisa Status: Mummy Number of Children: 1
| Subject: Shocked! Wed Oct 05, 2011 10:02 pm | |
| I just got the package delivered Even though my refund has been processed! |
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Pepper
Age : 44 Join date : 2010-08-17 Location : In your computer Posts : 1584
| Subject: Re: Shocked! Wed Oct 05, 2011 10:07 pm | |
| So they have redunded the cost of the parcel....but delivered it anyway??? |
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LisaAdmin
Age : 44 Join date : 2010-08-15 Location : Shropshire Posts : 8964
About Me! My Name: Lisa Status: Mummy Number of Children: 1
| Subject: Re: Shocked! Wed Oct 05, 2011 10:16 pm | |
| Yeh they £52 refund has been processed and the courier wasn't sposed to deliver it!
I don't care if they cancel the refund cos I wanted the toys anyway - but I have a feeling they won't even realise! |
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happy
Age : 37 Join date : 2010-09-18 Location : Ashford middlesex Posts : 2175
About Me! My Name: Becci Status: Mummy Number of Children: 2
| Subject: Re: Shocked! Wed Oct 05, 2011 10:26 pm | |
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LisaAdmin
Age : 44 Join date : 2010-08-15 Location : Shropshire Posts : 8964
About Me! My Name: Lisa Status: Mummy Number of Children: 1
| Subject: Re: Shocked! Wed Oct 05, 2011 10:32 pm | |
| Lol becci, i wont!!!
I would have actually missed the delivery like I predicted, as needed to go to post office, but my mum came to get Izzy and said she'd take my parcels - so I was at home working luckily!! |
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mariheartselijah
Join date : 2010-08-23 Posts : 8143
| Subject: Re: Shocked! Thu Oct 06, 2011 12:15 am | |
| hahahahaha keep it and claim no knowledge! |
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Pepper
Age : 44 Join date : 2010-08-17 Location : In your computer Posts : 1584
| Subject: Re: Shocked! Thu Oct 06, 2011 12:29 am | |
| Oooh I'd keep schtum if I were you!! LOL
xx |
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LisaAdmin
Age : 44 Join date : 2010-08-15 Location : Shropshire Posts : 8964
About Me! My Name: Lisa Status: Mummy Number of Children: 1
| Subject: Re: Shocked! Thu Oct 06, 2011 12:34 am | |
| Well Ive no intention of telling them...but if they ask I can't lie cos he asked my name and checked the signature I made!!!
I really can't see them even noticing though they are so rubbish! |
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Jade
Age : 40 Join date : 2010-09-07 Location : Cyprus Posts : 3594
About Me! My Name: Jade Status: Pregnant Number of Children: 1
| Subject: Re: Shocked! Thu Oct 06, 2011 12:56 am | |
| if they do notice say you thought the refunded amount was compensation for all the hassle |
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Clare
Join date : 2010-09-13 Location : UK Posts : 3503
About Me! My Name: Clare Status: Mummy Number of Children: 2
| Subject: Re: Shocked! Thu Oct 06, 2011 1:21 am | |
| Well it's a bout time it's arrived, hopefully they won't notice anything |
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crackers2011
Join date : 2011-01-25 Posts : 187
| Subject: Re: Shocked! Thu Oct 06, 2011 3:43 am | |
| dont say nothing its their loss for been so dopey in the first place.xxxx. |
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olliesmammy
Age : 34 Join date : 2010-09-13 Location : Wales Posts : 4970
| Subject: Re: Shocked! Thu Oct 06, 2011 7:26 am | |
| Hopefully they wont notice! Result x |
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CarlaAndCallum
Age : 37 Join date : 2010-08-17 Location : Essex Posts : 4673
About Me! My Name: Carla Status: Mummy Number of Children: 1
| Subject: Re: Shocked! Thu Oct 06, 2011 8:52 pm | |
| Hopefully they wont notice x |
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pinkyd
Join date : 2010-08-16 Location : durham Posts : 3931
| Subject: Re: Shocked! Thu Oct 06, 2011 9:06 pm | |
| fab, fingers crossed you get to keep them |
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mariheartselijah
Join date : 2010-08-23 Posts : 8143
| Subject: Re: Shocked! Thu Oct 06, 2011 10:01 pm | |
| aw, my parcel from the gro company is lost, it was just some sale stuff but they have refunded the stuff thats out of stock, sent a replacement of the gro-blind and told me to keep the parcel if it ever turns up huzzah! now you should pass that on as an example of good customer service! |
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LisaAdmin
Age : 44 Join date : 2010-08-15 Location : Shropshire Posts : 8964
About Me! My Name: Lisa Status: Mummy Number of Children: 1
| Subject: Re: Shocked! Thu Oct 06, 2011 11:35 pm | |
| - pinkyd wrote:
- fab, fingers crossed you get to keep them
I'm keeping them regardless...they've now refunded me! If they say 'why did you sign for them, when you'd canceled?' I'll say well I blimin well wanted the toys of course! I don't mind paying again if they say...bet they wont notice though! Yes Mari thats good customer service! |
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