Age : 44 Join date : 2010-08-15 Location : Shropshire Posts : 8964
About Me! My Name: Lisa Status: Mummy Number of Children: 1
Subject: Tesco Voucher Exchange -refunds! Fri Nov 25, 2011 4:09 am
I bought Izzy the buzz camera at £60 - used £15 of vouchers doubled up to be worth £30
So anyway cos I found it at half the price I have arranged to have it sent back and refunded
So I asked what happens about my exchanged vouchers? She says I will get the ORIGINAL value credited to my card (that I paid with) so the will refund £45 ... so basically they have stolen £15 of vouchers from me
Just be aware of that in case you need to send stuff back ... could lose out big time if you had lots of vouchers!
Nothing I can do as its in the small print! 'Any refunds for purchases made using Exchange tokens will be equivalent to the Clubcard voucher value originally exchanged.' There wasn't anything I wanted in exchange so Id rather lose £15 than waste £60 on summert I odnt want!
Guest Guest
Subject: Re: Tesco Voucher Exchange -refunds! Fri Nov 25, 2011 4:19 am
ooooooh that's bit shitty isnt it?? I've bought loads of Ellies prezzies with my vouchers so I'm hoping they're all ok.
Lisa, can't you double up and buy something else such as champagne or wine? (I will help you drink it)
Lisa Admin
Age : 44 Join date : 2010-08-15 Location : Shropshire Posts : 8964
About Me! My Name: Lisa Status: Mummy Number of Children: 1
Subject: Re: Tesco Voucher Exchange -refunds! Fri Nov 25, 2011 4:22 am
No cos when you exchange you have to say the category - so i picked toys, so tbh I'd rather have the £45 and get something she really wants than exchange the camera for something worth £60 ... but that actually I can elsewhere for £40 lol
So really I probably won't lose out!
But I think its very naughty of them - and also if you dont ask they dont tell you - so people aren't given the opportunoity to swap items!
snoopy21
Join date : 2010-08-20 Posts : 5101
About Me! My Name: Status: Mummy Number of Children: 1
Subject: Re: Tesco Voucher Exchange -refunds! Fri Nov 25, 2011 5:20 am
Off topic!
Caitlin just pointed at Izzys pic when i was reading this and said - 'its me, its Caitlin'. I told her know it was another little girl called Izzy.
Caitlins reply - 'its see-see. She has a jumper on. She pwetty'
happy
Age : 37 Join date : 2010-09-18 Location : Ashford middlesex Posts : 2175
About Me! My Name: Becci Status: Mummy Number of Children: 2
Subject: Re: Tesco Voucher Exchange -refunds! Fri Nov 25, 2011 6:35 am
snoopy21 wrote:
Off topic!
Caitlin just pointed at Izzys pic when i was reading this and said - 'its me, its Caitlin'. I told her know it was another little girl called Izzy.
Caitlins reply - 'its see-see. She has a jumper on. She pwetty'
aww bless her
lisa, thats a bit poo really?
jessicar1990
Age : 34 Join date : 2010-08-17 Location : Essex Posts : 429
About Me! My Name: Jessica Status: Mummy Number of Children: 1
Subject: Re: Tesco Voucher Exchange -refunds! Fri Nov 25, 2011 8:40 am
It is a bit poo, but to be honest, the clubcard thing is pretty good really, So I wouldnt complain, i mean 'I' wouldnt complain, but I can see why your annoyed!